Privacy Policy

1. What we collect and why

• Your phone number and password (stored only as a hash, never readable): to create and protect your account and let you log in. Your name, if you give it, to address you.
• Your email, if you give it (optional): to send you notifications and a new password if you forget yours.
• Your language, the jobs you saved and your progress in guides: to make the app work the way you left it.
• Payment records (amount, date, status, the Mobile Money number that paid and Fapshi’s reference): to give you access, show your history and solve problems. We never see or store your Mobile Money PIN.
• CV orders (what you tell us and the files you upload) and scam-check requests (text and screenshots): only to do the work you asked for.
• A scrambled (hashed) form of your network address: only to stop abuse such as repeated login attempts. We cannot read the address from it.
• Messages you send in our support chat, and the name and phone number a visitor gives there: to answer you. They are deleted after 180 days without activity.
• A random device number, made by your browser, and whether you installed or opened the app: only to count how many people use the app. It contains no personal information.
• The job roles, sectors and countries you say you are looking for: to choose which jobs we publish, and to send you job alerts if you turn them on.
• If you come from one of our ads or links: which campaign brought you. If you allow it, we also send Facebook and Instagram (Meta) coded, one-way hashed versions of your phone number, email and account number, and what you do on the site (signing up, paying), so that we can measure our ads and show them to similar people. Meta does not receive your readable details from us.

2. What we do not do

We do not sell your information. We do not show advertising on the site. We share limited, coded (hashed) information with Meta only to measure our own ads, as described above. We do not share your data with employers: you contact employers yourself.

3. Who helps us

To run the service we use trusted providers who process data for us: our hosting and database providers, file storage for uploaded documents, Fapshi for payments, Resend for emails and Meta (Facebook and Instagram) for measuring our advertising. They may store data outside Cameroon. We give them only what they need.

4. How long we keep it

• Files you upload for a CV order: deleted automatically 90 days after the order is completed.
• Screenshots sent for a scam check: deleted after 90 days.
• Payment records: kept as long as the law and our accounts require.
• Your account and its data: kept until you delete your account.

5. How we protect it

Connections are encrypted. Passwords are stored hashed. Your uploaded documents are stored privately and are only opened through short-lived links. Only the staff who need to see something to do their job can access it, and their actions in the admin are logged.

6. Your rights

You can see and correct your information in your profile, and you can delete your account there. You can also ask us, through the Contact page, for a copy of your data, or for us to correct or erase it, or to stop using it for a purpose. We will answer as soon as we can. If you are not satisfied, you may complain to the data protection authority in Cameroon.

7. Cookies

We use the cookies the service needs: one to keep you logged in and one to remember that you are logged in so the menu is right. If you come from a Facebook or Instagram ad, Meta’s measurement tool (the Meta Pixel) also sets its own cookies (for example _fbp and _fbc) so Meta can tell whether an ad led to a sign-up or a payment. Where we ask, you can decline this, and then nothing is sent to Meta.

8. Changes

If we change how we use your information we will update this page and, for important changes, tell you in the app.