Contact us
A question, a problem with a payment, or a forgotten password? Message us. We answer in English and French.
The fastest way to reach us.
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When you write to us, tell us
- The phone number of your account (never your password or your Mobile Money PIN).
- For a payment problem: the date, the amount and the number you paid with.
- For an order: the order number.
Forgot your password?
Message us on WhatsApp from the phone number of your account and we will reset it for you.
We will never ask for your password or your Mobile Money PIN.